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Assistant Manager
This job has expired, and cannot be applied for.
- Posted By: Linsco
- Address:
- Contact: 0115 910 6666
- Date Posted: 10th Oct 2008
- Salary: £18.5 - £19k
- Location: Nottingham
- Reference Code: LD/24609
- Views Since Posting: 89
- Full Description:
Assistant Manager
The Client
A new and exciting opportunity to work an Assistant Manager within the collections unit of a financial organisation based South of Nottingham. Excellent benefits and career progression opportunities!!
Key Areas of Responsibility
• Manage teams performance to deliver their objectives/SLAs to ensure Policy & SOPS are
adhered to, including DPA and call listening
• Personally delivers effective training and coaching to all staff in line with business objectives
• Deal with and resolve complaints efficiently
• To hold effective weekly/monthly 1-2-1s and 6 monthly appraisals
• Accurately communicate and project figures to line management
• Identifies performance issues within the team, taking appropriate action as and when required with effective coaching
• Contacts customers to resolve arrears issues
Skills and Experience Required
You must have the ability to work under pressure and have previous people management experience. You will have a background in collections.
Benefits
In return you will be offered a salary of £18.5k - £19k with 25 days holiday, pension scheme, life assurance, share save scheme & share incentive scheme. Working 35 hours per week Monday to Friday 9am to 5pm but dependant on the needs of the business
Applications
In the first instance please forward a copy of your current CV along with details of current remuneration to Lucy Dakin by email at lucy.dakin@linsco.com
Unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from a consultant in the next two days it means that you have not been successful on this occasion. Please reapply for any other suitable roles in the future.
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