• Back To Search
• Quick Apply
• Register Now
• Send Me More Jobs Like This

• Burton-On-Trent
• Posted 14th Feb 2012
• 
• Posted by: Vertu Motors
• Salary: £16k - £22k
• Job Type: Permanent
• Reference:
• This job has been viewed twice since it was posted.

Sorry, this job has expired and cannot be applied for. We still have a large selection of jobs on the site. Why not try an alternative search?

Job Description

Role & Responsibilities

The key responsibilities of this role are as follows:

Customer Satisfaction (CSI): To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means Customers would not consider using our competitors. 

Technical Knowledge: To maintain high level of technical knowledge and ensure you are compliant with manufacturer training requirements. 

Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).

Quality: To uphold Company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised. 

Delivering our Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write ups are clear and concise specifying concern, cause and cure (the three C’s).

Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all health and safety regulations and that customer vehicles are appropriately protected while in our care.

What we’re looking for

We are looking for either a full qualified Technician with substantial experience OR a recently qualified technician as full francise/manufacturer training will be supplied. You will possess a relevant formal qualification (City & Guilds / NVQ Level 3) as a minimum requirement for this role. This opportunity is ideal for an individual who is looking to progress their career within a franchised environment and has the ability to work to and achieve targets and objectives.

We are looking for individuals who possess the following attributes:

• Target driven

• Technical Knowledge

• Team Working

• Problem Solving

• Time Management

• Attention to Detail

• Literacy

• Communication Skills

What You Can Expect

For this position, please click the apply button below.