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• Derby
• Posted 14th Feb 2012
• 
• Posted by: Vertu Motors
• Salary: £15,500 basic salary with £17,500 OTE
• Job Type: Permanent
• Reference:
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Job Description

Role & Responsibilities

The key responsibilities of this role are as follows:

Customer Interaction: To greet all customers professionally and quickly in line with company standards, confirming their full requirements before providing advice.

Parts Volume: To actively achieve agreed parts sales volume targets and maximise incremental sales opportunities. To maximise profit through volume.

Parts Profit: To actively achieve agreed parts profit targets and optimises all sales opportunities. To maximise profit through margin.

Customer Relationship: To pro-actively maintain and develop good relationships with internal and external customers by ensuring their expectations are met and that all parts are fit for purpose.

Ordering: To ensures the accurate and timely ordering of parts for stock and for internal/external customers.

Parts & Stock Management: To efficiently retrieve parts and monitor stock levels to ensure the ordering function meets customer demands while maintaining low costs. 

Standards: To maintain the highest possible standards in the parts reception area and in your personal appearance.

Data and Document Handling: To accurately manage and input customer and parts data into the Kerridge system and ensure accurate completion of all parts documentation.

What we’re looking for

We are looking for a Senior Parts Advisor who has a proven track record as a Parts Advisor, with knowledge of Kerridge. Supervisory experience is also desirable.

Additionlly, we are looking for individuals who possess the following attributes:

• Good Literacy & Numeracy

• Sound IT skills

• Customer Focus

• Good Communication

• What You Can Expect

For this position, please click the apply button below.